Misconduct means acts, conduct and/or behaviours that result in or have the potential to result in physical or psychological harm, which for the purposes of Policy includes: maltreatment (behaviours, acts and/or conduct of abuse including physical, psychological, and sexual; neglect; grooming; and interference or manipulation with the processes related to the implementation of this Policy, including retaliation, aiding and abetting, failure to report maltreatment of a minor, failure to report inappropriate conduct, and intentionally filing a false allegation), abuse of authority, bullying, harassment, and discrimination, all as defined within this Policy.
Is it Misconduct?
To maintain transparency, safety and confidentiality, all reports of misconduct must be submitted directly through the external independent third-party Case Manager process by way of the following channels:
Complaints raised through the Hotline are submitted by the third-party hotline provider to the Case Manager to ensure
an independent review, investigation, and resolution process.
INITIAL ASSESSMENT PROCESS
Is the complaint deemed Misconduct?
Suspension Pending Investigation
Depending on the nature of the allegation, the Case Manager at its discretion may advise Skate Canada to issue an immediate temporary suspension of membership or registration pending the outcome of the investigation and disciplinary process.
The Case Manager will close the complaint. The complaint may be redirected to Skate Canada to be managed at the appropriate level (club, skating school, section, or Skate Canada).
INVESTIGATION AND/OR RESOLUTION PROCESS
DECISION / DISCIPLINARY AND/OR REMEDIAL ACTION
The Case Manager will render to the parties a final and binding decision, including disciplinary or remedial action
The final decision may only be appealed in accordance with this Policy and Procedure, if and as applicable.
Skate Canada has engaged the services of an independent third-party dealing at arm’s length to the organization to provide the skating community with an expert and objective facilitation for the reporting of all Safe Sport complaints of misconduct in support of Skate Canada’s commitment to Canada’s Safe Sport movement.
OBLIGATION TO REPORT
Everyone has an obligation to report actual or suspected behaviours or actions of misconduct in accordance with this Policy.
Failure to report
An individual who knowingly fails to report a known actual or suspected behaviours or actions of misconduct pursuant to this Policy and the Procedure may be subject to disciplinary action, at the sole discretion of Skate Canada.
Acting in good faith
Anyone reporting a concern must be acting in good faith and have reasonable grounds for believing the information being reported is true and accurate. Any allegations that prove not to be substantiated and prove to have been malicious or intentionally false will be viewed as a serious offence, subject to disciplinary action.
Once a complaint of misconduct has been reported and until a decision is released, to protect the interests of all parties, no individual is permitted to disclose either the existence of a complaint or confidential information or records that form part of the investigation of the complaint to any individual outside of the complaint except as strictly required for the purposes of investigating, taking corrective action with respect to the complaint, or as otherwise compelled by law.
THE COMPLAINT SHOULD CONTAIN
The complaint of alleged, actual or suspected misconduct should contain as much information as possible about the misconduct situation forming the subject of the complaint, including but not limited to dates, times, and locations of the occurrence (s) of misconduct, names of any witnesses to the occurrence (s), and a detailed description of the oﬀensive behaviour or misconduct.
For full details on the process of Reporting of Misconduct please review the Misconduct Reporting and Resolution Policy and Procedure.